Where is my deposit?
CoinLion credits your deposit in your wallet on the platform once the deposit transaction has received a specific number of confirmations. The number of confirmations required to get credit for a deposit depends on the coin or token being deposited. The number of confirmation are set to a by CoinLion to a level that will ensure the delivery and security of funds.
At times when network traffic is high transaction times may delayed and your deposit could take several hours to process.
If you believe too much time has passed since you deposited your funds, first make sure that you deposited them to the correct wallet. CoinLion does not support cross-chain transactions and may not be able to recover your funds.
For any other issues with deposits, please contact our support team via the support portal.